Shipping policy
SHIPPING POLICY
Processing Time All C A T E pieces are made to order and hand-finished in Austin, TX. Please allow 3–5 business days for processing before your order ships.
Domestic Shipping (United States)
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
Shipping rates are calculated at checkout based on your location and selected method.
International Shipping We ship to 28+ countries worldwide. International orders typically arrive within 10–21 business days depending on destination and customs processing. Import duties and taxes are the responsibility of the customer.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number.
Lost or Delayed Packages If your package is delayed or lost, please contact us at anezcateryn@gmail.com with your order number and we'll do our best to help.